Delivery and Costs
We at EcoHip.net do our best to give the best possible customer service.
Mainland UK orders over £50 qualify for FREE standard delivery. If your order exceeds £50 please select the Free Delivery option in during a checkout.
Dispatching your goods
If your item is in stock, we will do our best to send out your order within 2 to 3 days. In busy times it may take us a little longer. Depending how much it weighs, your order will go by Royal Mail second-class or standard parcel, or by courier, in which case a signature will be required when you receive your parcel.
Couriers deliver Monday to Friday, Royal Mail deliver Monday to Saturday - if you know you are usually out during the day, make sure you filled in the proper delivery address when you place your order.
This service should take between 3 to 5 working days.
We deliver to Europe, America, Asia and Australia. Postage costs vary depending on the weight of your order and destination. Delivery time also varies but should not take longer than 2 weeks from when we send it.
Please note that we are unable to offer free delivery on overseas orders (including Republic of Ireland) - if in doubt, please call or email us.
In all cases, if it's going to be any longer than as above we'll let you know.
For all items, delivery costs vary depending on what you order, how much it weighs, subject to a maximum of £12.99 inland, or more for overseas deliveries.
We use standard Royal Mail rates, no strings attached.
If you know you will be out, please do provide a delivery address where packages can be received, as once orders have been returned to us a re-delivery charge will be incurred.